Leo's Loo Too
Videos
General
Our products are designed to work with clumping clay litter. Use of anything other than clumping clay litter can damage the internal components and will void the warranty.
The Leo's Loo Too will easily support up to 4 cats.
Built-in storage! You can use it to store spare bags, additional carbon filters, or other scented products.
The drum may have shifted during shipping. To reseat the drum, detach the top cover and inspect the drum alignment. It should be seated evenly in the gear track, with rear spindle aligned in holder at back of unit. Our monthly cleaning video shows this step.
Please make sure your device is set to Automatic and not Manual. Go to the Casa Leo App, select settings, and confirm cleaning mode is set to "Auto.” You can also adjust the Automatic Time Delay for cleaning cycles.
Every 1-3 Months.
Contact us at support@casaleopet.com.
Underneath the litter drawer.
We sell our custom-fitted waste drawer liners here on our website.
The drum may be overfilled. The Leo’s Loo Too is more efficient than a traditional box and needs less litter to operate. We suggest at most 2.2 gallons (10.0 L) / 13 pounds (5.9 kg), only to the “MAX” fill line.
Once per month.
Right here on our website. Get yours here.
Leo's Loo Too only runs on AC Power.
App
Our walkthrough video may help. Also please make sure your home WiFi is a 2.4GHz network.
No, you can turn the device into auto mode and it will work automatically even if the app is not running.
Only one user can pair the device. If another user pairs to the same device, the original pair will be disconnected. However, the primary user can share the device with up to 10 users.
From the app home page, tap on “Settings” located below the image of the Loo.
From the app homepage, tap on the calendar icon to toggle between days.
Ensure your device is connected to a 2.4 GHz WiFi network (instead of 5 GHz). Nearly all modern routers will run both. If you’re not sure how to adjust your router you may have to contact your internet service provider.
Power Light
Steady On: Automatic mode
Blinking Slowly: Connect failure
Flashing Quickly: Ready to pair with app
Steady On: Manual mode
Blinking Slowly: Waste drawer full
Flashing Quickly: Hardware error
Once power has returned, press and hold the power button for 2 seconds until you hear one beep. The unit will turn on and operate normally.
Steady On: UV sterilization cycle running
Blinking Slowly: Weight sensor calibration
Press and hold the power button for 2 seconds, until you hear one beep.
Leo's Loo
Videos
General
The Leo's Loo will easily support up to 3 cats.
Please reseat the drum. See set up instructions.
Please check to make sure your device is on Automatic mode by looking on the screen to see if there is an "A". If there is an "M", you are in Manual mode. You can switch between Manual and Automatic modes by long pressing the button for 3 seconds. To cycle in Manual mode, short press the button. You may pause the cycle by short pressing the button again.
Our products are designed to work with clumping clay litter. Use of anything other than clumping clay litter can damage the internal components and will void the warranty. Any brand will work, but we suggest Dr. Elsey’s Ultra or Ultra+ Litter.
When acclimating kitty to a new style litter box, consider trying Dr. Elsey’s Cat Attract. This product offers the same superior clumping as Ultra, plus an herbal attractant that encourages appropriate litter box use.
Every 1-3 Months.
We sell our custom-fitted waste drawer liners here on our website.
Once per month.
This is likely a sensor issue. Please reference the Sensor Troubleshooting Guide here
You can switch between kilograms and pounds by long pressing the reset button. See an example here
Once a month, you should follow these steps
Leo's Loo only runs on AC Power.